Instructions on how to register multiple participants for multiple memberships/events/courses: (Please note that only 300 Individuals can be submitted at a time)

You are required to use the Import Template to import all individuals you are wanting to register.

• Download Individual Import Template

INFORMATION REQUIRED TO BE FILLED OUT ON THE IMPORT TEMPLATE:

You will need to fill in all the required fields.  First make sure you have saved the template to your computer once you have completed entering all the individuals into the template. It is suggested to save the new file using a custom description to easily identify the file on your computer (ex. Date of Import, Number of Participants, Session Name).

* = required field

Note = Special Instructions

• Participant First Name*
• Participant Last Name*
• Participant Gender * Note: Gender Options { F (Female) | M (Male) | PNS (Prefer not so say) | NB (Non-binary)
• Participant Date of Birth* Note: DOB must be formatted as YYYY-MM-DD. For example May 2, 2010 is 2010-05-02
• Participant Since 
• Instructor 1 
• Instructor 2
• Participant Value [Address}*
• Participant Value [City]*
• Participant Value [Postal Code]*
• Participant Value [Email]
• Participant Value [Discipline]
• Participant Value [Participant ID]
• Participant Value [AGF #]
• Participant Value [NCCP #] Note: This field is only required for Coaches not Athletes
• Participant Value [Highest Level of Certification] Note: This field is only required for Coaches not Athletes
• Participant Value [Gymnastics Respect in Sport #] Note: This field is only required for Coaches not Athletes
• SKU* Note: This is a unique code assigned to each Alberta Gymnastics Federation memberships. See File Import SKUs

If you have individuals requiring different membership/events/courses (within the same AGF year) enter multiple SKUs in the SKU column by separating with a comma(,).  Your club will only be charged for the most expensive membership, not both or all of them.

FILE IMPORT SKU (REGISTRATION CODE)

• 2024-2025 Individual Membership SKUs

INDIVIDUAL MEMBERSHIP REGISTRATION

You can register multiple individuals to multiple memberships/events/courses during one checkout. 

1. Log in to your account (AGF Club account, not your personal account or your Club Uplifter account)
   
   
2. Select My Account
   
   
3. Go to the Individual tab on the main navigation menu
   
   
4. Click on Individual Import 
   
   
5. Click on Choose File 
   
   
6. Select the File that you have saved with all the individuals you are wanting to import
7. Click Upload
   
   
8. A new screen should appear, where you can review the file details before importing the data. On this screen you have the opportunity to edit the information by clicking into the field(s) on the screen and changing what is needed. (If you require a copy of any changes you made within this area you can select Export Edits and the system will give you a copy for your records
   
   
9. There might be an icon will appear beside the row. When you put your mouse over the icon it will let you know that it found a matching individual. You can then click the button to view the possible matches. If it is the same individual select the participant, if it isn't the same individual for example a twin sibling select create a new individual.
   
   
10.  When you are done reviewing the information, Click on  to begin the validation process.
    
    
11. You will get a screen below while the system generates an invoice
    
    
12. You will be brought to your Cart to review once again and submit payment

TROUBLESHOOTING

The file uploaded blank columns or fields: 

• You have copied and pasted rows from another document into the template, make sure all the rows that don't have information have been cleared some times the system can read code that is there but the rows look empty to us. Also make sure to remove any additional spaces from the required fields. For example, a common mistake is to enter a space at the end of a phone number or postal code. If the space remains in the file, during validation, the program will be unable to read the information and the field will be left blank.
  
  
• Removing (deleting) any of the columns that are in the Import Template, the system will not accept the Import and you will get an error. It is recommended to copy your data into the template or to copy the heading row into another file rather than re-typing the headings.
  
  
• Changing the names in the columns to different than what was in the Import Template, the system will not accept the Import and you will get an error.

 The individuals profiles were imported but no invoice was created for them:

• If the individual shows up in the import screen, you might be missing the correct SKU. Ensure in the SKU column that the correct SKU has been entered. 

The page appears frozen:

• If the browser gets interrupted during the validation process, the page will stop working. If this happens, log out, refresh your browser and log back in. Login may take a minute as the page will try to reload the pending checkout. Click on the checkout to see if the import added all the required items. If so, continue to confirm and register to complete the checkout. If not, Empty cart and start the import again.

A shopping cart error icon appears in some rows:

• After the Import data process finishes, all valid rows will automatically be added to the checkout, while erroneous rows will remain denoted by a small error icon. A shopping cart error message is related to the registration's requirement(s). That individual either does not have the pre-requisite(s) OR they are already registered to that exact same membership or event. Hovering your mouse over the icon will inform you of the exact error.
  
  The pre-requisite must be completed before continuing with the registration of that membership or event. 
  
  Administrators cannot register individuals for a membership or event they have already been registered to. NOTE: In these cases, the individual's profile is added to the club's account but the membership/event is not registered.